BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-09-2009, 04:19 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2009
Model: 8520
PIN: N/A
Carrier: BouyguesTelecom
Posts: 56
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question "Envelop icon" but no msg waiting

Please Login to Remove!

Hello

An icon that looks like an envelop is displayed on my 8520 since yesterday, although no SMS and no voicemail is waiting on my carrier's servers (sorry, haven't posted enough to be allowed to include URL's).

I tried shutting down and restarting the phone, to no avail.

What does it mean, and how can I get rid of it?

Thank you for any tip.
Offline  
Old 11-09-2009, 05:11 AM   #2 (permalink)
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Post Thanks: 2
Thanked 110 Times in 110 Posts
Default

Well, it could be an email!
Check ALL your messages folders.
(Messages - menu - view folders - check all)
and see if you find it.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Old 11-09-2009, 07:02 AM   #3 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

If that doesn't work take out the battery and put it back in.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 11-09-2009, 08:40 AM   #4 (permalink)
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I'd recommend checking Saved Messages -- it always seems to get overlooked.
Offline  
Old 11-09-2009, 10:30 AM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2009
Model: 8520
PIN: N/A
Carrier: BouyguesTelecom
Posts: 56
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Midnightdraven View Post
Well, it could be an email! Check ALL your messages folders. (Messages - menu - view folders - check all) and see if you find it.
Thanks for the tip. Turned out not to be e-mail or SMS, but rather missed calls. Deleting items from this list removed the envelop icon.

As to why it's so complicated to have the BlackBerry empty this list...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.