BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-10-2009, 08:24 AM   #1 (permalink)
New Member
 
Join Date: Aug 2006
Model: 9930
Carrier: Verizon
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry Blackberry DTM 4.7- 8350i sprint BB -

Please Login to Remove!

Hi ...I am having a strange problem I cannot seem to resolve ..It appears it may have something to do with the laptop itself but I would like to fix it.
Anyway, I have uninstalled and re-installed the Desktop Manager serveral times using some detailed instructions from RIM. Including some registry adjustments. Cannot seem to shake this issue. Seems to be an intermittent connection problem with the Blackberry device. The symtom is as follows.
This is also on a Enterprise server. When you open the desktop manager...you get the email prompt password and the blackberry password prompts but there is a window that flashes erratically on and off. The Title of the window is "Windows Installer" with the message "Preparing to install" when you get in the passwords ...then the device is not recognized by the Destop manager..as some of the entry points are greyed out. ....I was able to get a back up of the device on another laptop computer. Any idea on how I may fix this or where I can direct this issue for help in fixing it? Thank you for you time. Have a great day!
Offline  
Old 11-10-2009, 03:14 PM   #2 (permalink)
Latino Hasta La Muerte
 
rambo47's Avatar
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,062
Post Thanks: 52
Thanked 311 Times in 296 Posts
Default

If you're on a corporate BES, there may be an IT Policy in place that prevents local syncing on your work computer. At Goldman Sachs we couldn't install any desktop software at all, so the issue may be with the pc. Best to speak to your IT guys. And bring beer.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

PC SCOUND CARD VOIP HEADSET
$27.49
PC SCOUND CARD VOIP HEADSET pictureCisco CP-7936G VoIP Conference Phone 7936 2201-06652-002
$30.0
Cisco CP-7936G VoIP Conference Phone 7936 2201-06652-002 picturePolycom SoundStation IP4000 VoIP 2201-06642-601 Conference Phone - No charger
$34.99
Polycom SoundStation IP4000 VoIP 2201-06642-601 Conference Phone - No charger pictureNEC ELITE IPK II PVA(X)-U10 VOIP MEGACO IP PHONE STATION CARD/WARRANTY/ITH-16D
$469.99
NEC  ELITE IPK II PVA(X)-U10 VOIP MEGACO IP PHONE STATION CARD/WARRANTY/ITH-16D pictureNEC ITH-16D-3(BK) DTERM IPK IP VOIP TELEPHONE PHONE/WARRANTY/IPKII II
$129.99
NEC ITH-16D-3(BK) DTERM IPK IP VOIP TELEPHONE PHONE/WARRANTY/IPKII II  picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.