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Old 11-13-2009, 10:25 AM   #1 (permalink)
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Default Facebook Notifications

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I have a question about BB Facebook notifications. I've search everything that I can on the subject and can't find an answer. I do not recieve Facebook notifications on my blackberry. My Blackberry is set up with the same email that I use for my Facebook. These notifications used to work until I had to get a new blackberry because of problems with my old one. Even when I go to Facebook on my phone it doesn't show me that I have notifications (but when I log in via a computer it does), but when I go to the "mobile site" it does show me my notifications.
I've tried deleting the application and reinstalling it, rebooting, taking out the battery...everything that I've read.

Can anyone help with this? I'm completely lost!
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Old 11-13-2009, 10:30 AM   #2 (permalink)
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Welcome to the forums.

When you got the new device, did you log into your BIS account and switch the devices there?
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Old 11-13-2009, 10:40 AM   #3 (permalink)
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sorry if this sounds dumb, but what is BIS?
and i'm assuming that if I don't know what it is that I didn't log in and switch my devices.
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Old 11-13-2009, 10:42 AM   #4 (permalink)
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https://bis.na.blackberry.com/html?brand=sprint

It's where you log in to add and remove email accounts.

You're profile show Sprint, so I posted the Sprint BIS login. Your profile also shows an 8990 and I am not sure which device you're referring to as the 8990 is not a BlackBerry device.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]

Last edited by jsconyers : 11-13-2009 at 10:43 AM.
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Old 11-13-2009, 10:48 AM   #5 (permalink)
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oh yeah, sorry -- I have updated my device there...

I'm not sure where I got 8990 either...its been a long morning! I have a Blackberry Curve 8330
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Old 11-13-2009, 10:52 AM   #6 (permalink)
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I would try to remove and re-add the account on that site and see if you begin to get notifications.
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The difference between stupidity and genius is that genius has its limits.
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Even a mosquito doesn't get a pat on the back until it starts to work.
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[BES 5.0.3 / GroupWise 2012 HP2]
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Old 11-13-2009, 10:55 AM   #7 (permalink)
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From the Facebook application:

If you are not receiving notifications in Facebook® for BlackBerry® devices, or if you are not receiving all of the notifications that you expect, perform one or more of the following actions:
xxx8226; Verify that you are logged in to Facebook for BlackBerry devices.
xxx8226; Verify that you have updated the email address that receives Facebook® account notifications to an email address that is associated with your BlackBerry device.
xxx8226; Verify that you have turned on all of the notifications in your Facebook account that you want to receive on your device.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 11-13-2009, 10:55 AM   #8 (permalink)
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yeah, that something I've already tried. :(
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Old 11-13-2009, 12:24 PM   #9 (permalink)
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I had the same issue when I switched devices. I had to update my PIN and IMEI numbers in BIS, then I resent the service book.
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Old 11-13-2009, 01:34 PM   #10 (permalink)
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I tried resending the service book earlier today as well.

I'm at the end of my rope
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Old 11-13-2009, 02:13 PM   #11 (permalink)
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Wirelessly posted (Tour)

are you getting notifications via email.
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Old 12-03-2009, 03:13 PM   #12 (permalink)
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Default facebook notifications

I am having the same problem. I used to get the little facebook icon when I had a new facebook notification. I changed my facebook password on my pc and then on blackberry. Ever since then I won't get facebook notifications on my blackberry unless I choose to use the "blackberry message application" which puts the notification in my "blackberry messages". I would really like to get it back where the facebook notification shows on the home screen so I can look at the phone and see when I get a message if it's from facebook. Thanks in advance for any help
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Old 12-03-2009, 08:39 PM   #13 (permalink)
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Ive had this same problem with my myspace app. I just said screw it and just check it on my com.
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