BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-13-2009, 02:13 PM   #1 (permalink)
New Member
 
Join Date: Nov 2009
Model: 8330m
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Lost Contacts after Update...help!

Please Login to Remove!

Woke up to my phone telling me an update was waiting.. ran the update and now I lost all my contacts and tasks.... 8830m
Offline  
Old 11-13-2009, 02:18 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,695
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default

Wirelessly posted (8820)

Do you have a backup file?
__________________
- Ira
Online  
Old 11-13-2009, 03:14 PM   #3 (permalink)
New Member
 
Join Date: Nov 2009
Model: 8330m
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

would that be on my phone or pc? sorry not to savvy on these phones... never did a sync on this...
Offline  
Old 11-13-2009, 03:40 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,695
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default

If you didn't backup the blackberry to a pc or laptop, and you haven't sync'd your contacts, etc to Outlook or something like that, then you are out of luck.

Just to be certain of things here, you have the contacts and tasks apps on the blackberry, just they are empty, right?

Also, I when you say update, I assume you mean you did a device software upgrade using desktop manager, correct? If so, a backup was probably done during the process. I can't remember if it is automatic, or if you are asked if you want to do it. If it was done, there will be a .ipd file on your computer somwhere. If you have it, that's a backup file. Use desktop manager to selectively restore the contacts and tasks databases.
__________________
- Ira
Online  
Old 11-13-2009, 03:45 PM   #5 (permalink)
New Member
 
Join Date: Nov 2009
Model: 8330m
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

woke up to my phone telling me a wireless update was waiting to be installed... did it while it was hooked to my pc and it did the install and then when it was done I had everything but lost all my contacts and task lists.... I'm searching now for that .ipd file...
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.