So I searched the web/BB forums for this and still have the same issue.
When SMS texts come in they display the contact # (ex. +1 303 555 1212) versus the actual contact name. When I open the text, I can see who it is from if I hit the menu button, and scroll down it says E-mail/Call contact name.
I did the following already to no avail... Checked speed dial options, listed my country code as correct. Checked Options/SMS Text. Show Names is listed as Yes (on).
What did I miss here? Running a 9700 (v188.8.131.520) on T-Mobile
my 9700 had the exact same problem. I spent 30 mins on the line with T-Mobile. They kept telling me to look for the "content protection" option under general settings which is non-existent. Any idea of when this bug will be addressed?
I have exactly the same problem with my new 9700 but have no dashes in my numbers so canno try removing them
The problem with the name display missing appears to be random, say in about half of the people, and it also fails to appear when I receive a call.
I have checked and the system recognises the sender when the option key is pressed.