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Old 11-16-2009, 06:57 PM   #1 (permalink)
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Default Help, can't load OS, BB keeps rebooting

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Help! I was attempting to update my BlackBerry Tour to .61 and the update didn't make it through. Instead of trying again I decided to wipe my device and start fresh. Now that it's completely clean I can't get the .61 OS to load. Using Application Loader (Loader.exe) as described I get to the point where AL is trying to connect to the Boot ROM. As soon as I get that message my BB reboots and keeps rebooting. If I unplug from the computer the BB stops rebooting until I go through this process again. As soon as it gets to the connecting to the Boot ROM, BAM! reboots. Any suggestions?
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Old 11-28-2009, 08:02 AM   #2 (permalink)
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Were you able to fix this?? I am having the same problem with a 9700

Last edited by Ruck : 11-28-2009 at 08:12 AM.
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Old 11-28-2009, 09:10 AM   #3 (permalink)
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Are you using a hub, or usb port in a keyboard... somethimg like that? If so, don't. Use a connection that is directly on the box.

Also, if you have media card in the blackberry, remove it and see if it makes a difference.
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Old 11-28-2009, 10:04 AM   #4 (permalink)
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I solved it!!!!
Apparently, the problem was with mi PC. I used another one en it worked!
Thanks!
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Old 11-28-2009, 10:06 AM   #5 (permalink)
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Quote:
Originally Posted by Ruck View Post
I solved it!!!!
Apparently, the problem was with mi PC. I used another one en it worked!
Thanks!
Excellent!
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Old 11-28-2009, 12:08 PM   #6 (permalink)
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Yeah, apparently it was my computer too... I believe you need to remove the older OS from your PC and then reboot.
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Old 11-28-2009, 12:59 PM   #7 (permalink)
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A lot of new PC's use an internal hub for the multi-ports for USB. Maybe a cost cutting thing. Usually there is at least one port that is direct. Finding it is another issue.
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