11-20-2009, 09:08 AM
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| | Synch ProblemBB World Edition to Outlook 2003
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Please be patient, this is my first post to this forum.
I'm trying to synch my bosses BB World Edition phone (I think it's a 7130e) to Outlook 2003 on his laptop. All I want to do is synch the address book/contacts and calender between the two. Right now he has no data in Outlook, it's all in his phone.
I installed the BB Desktop manager software on his computer. I plugged in the phone using the USB cable. I clicked synch, got the screen on the BB showing the connection very briefly, and then it went back to the normal screen. Just in case it was a hardware problem, I switched out his USB cable with mine (I'm having no problems, but I've got a different model and use Outlook 2007.)
I uninstalled the desktop software and reinstalled it, and still nothing. At this point am at a loss. If anyone can shed some light, I'd be grateful.