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Old 11-20-2009, 09:56 AM   #1 (permalink)
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Default Blackberry sync problem??!!

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Hi,

I have been having this problem since a re-profile on the machine took place!

When trying to initially configure the syncronization options the DM tries to connect to the internet and this is where it fails - the message displayed is saying please connect to the internet blah blah - I am!!?

We have 30+ users and all are working apart from one so it is nothing to do with the central firewall/protection with ports or access being blocked.

I have added the DM to the exceptions list within the PC's firewall - no joy & have tried with the firewall off altogether, again no joy!

Tried various versions of the DM - no joy?

This is a stupid problem and seems to be quite common yet no upgrades etc seem to rectify or help point in the direction of a solution?

Is there a tried and tested solution to this problem that anyone knows about?

Thanks,
Toby8239
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Old 11-20-2009, 09:52 PM   #2 (permalink)
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Try disabling windows firewall also.
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Old 11-26-2009, 09:09 AM   #3 (permalink)
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I have tried that but no joy - some machines work some dont?
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