Originally Posted by fonejunkie
Just a thought, but...
Are you sure the password you're using is good? Passwords are case sensitive... and sometimes the BB likes to capitalize the first letter. Try typing the password in the notepad app to make sure it's correct... then cut/paste it into the password field on the setup screen.
we're sure its correct... were trying to set it up on the BIS page now. he uses the same password for all of his email addys and it just wont take it for that one.