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shellyt75 11-21-2009 03:46 PM

cant view mms
i received a few video messages but i cant view them I took it to vodafone shopo girl said videos have to be sent as an e-mail!!! Is this correct also i have a text message on fone i cant get rid of its is displayed on home screen not in message box. Its an 8310

tsac 11-21-2009 04:50 PM

Welconme to the Forums

The 8310 does display Video downloads such as Youtube in the browser. It will also run email sent videos. Depending on your OS and memory card, you can also have a full motion Vid Cam . the ATT standard OS load added this. Maybe Vodafone will also.
You did not mention the OS level or if this phone is new. I would try updating the OS and see if that clears the issue.
I dont see how you have an email message on the home screen unless the BB thinks its an Application. I dont see any method to put one there. Maybe the update will clear it.
Good luck

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