BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 11-24-2009, 11:00 AM   #1 (permalink)
Knows Where the Search Button Is
Join Date: May 2009
Model: 9700
Carrier: ATT
Posts: 48
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Contacts Confusion

Please Login to Remove!

I just got the new Bold yesterday. But when the ATT guy tried to shift my Contacts over he fount two address books on my Curve. One had 250+ contacts and the other one 38. He could only move the one that had 38... obviously big problem.

Then, my IT dept activated my Bold and it overlaid all the company contacts onto my BB. This is basically 700+ addresses that I don't really need.

So I tried to go through the BB Desktop Manager and delete all. But my address books are ghosted out and I cannot select them. There is a message that says that Databases that are configured for wireless backup or sychronization are read only.

My IT Dept is not very knowledgeable about BB's and I believe I know more about them. They are no help. And one more thing, we are on Lotus Notes not Outlook.

If anyone has any idea on how to clear all my contacts and restore my real contact list it would be appreciated.
Old 11-25-2009, 09:20 AM   #2 (permalink)
BlackBerry Mensa
takeshi's Avatar
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Post Thanks: 0
Thanked 0 Times in 0 Posts

Can't say for certain about the address books. I know that you'll end up with one for each email account but I don't know how you can select your default and make it stick -- especially if you're on a BES as well.

However, you can disable wireless sync via Options in the Address Book.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.