11-25-2009, 03:28 PM
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| | Outlook Rules vs. Messages Inbox
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I'm trying to resolve an issue where incoming emails which hit a filter in Outlook 2007 still wind up in the Messages folder on the device. My BES/Exchange provider is out of answers.
Incoming messages, including some junk, will properly filter in Outlook, and on the iPhone (linked to the same account) and land in their proper folders. On the 8900 they wind up in the Messages folder and their redirected folders. Once I read them they will leave the Messages folder and remain the the redirected folder.
The goal here is to keep filtered messages out of the Inbox so the phone doesn't alert for messages I don't need to look at right away.
The problem seems to be isolated to the device since Outlook, OWA and the other phone seem to be doing what they are told.
Any help would be appreciated.