BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-25-2009, 03:28 PM   #1 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8100
PIN: N/A
Carrier: att
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Outlook Rules vs. Messages Inbox

Please Login to Remove!

I'm trying to resolve an issue where incoming emails which hit a filter in Outlook 2007 still wind up in the Messages folder on the device. My BES/Exchange provider is out of answers.

Incoming messages, including some junk, will properly filter in Outlook, and on the iPhone (linked to the same account) and land in their proper folders. On the 8900 they wind up in the Messages folder and their redirected folders. Once I read them they will leave the Messages folder and remain the the redirected folder.

The goal here is to keep filtered messages out of the Inbox so the phone doesn't alert for messages I don't need to look at right away.

The problem seems to be isolated to the device since Outlook, OWA and the other phone seem to be doing what they are told.

Any help would be appreciated.
Offline  
Old 11-25-2009, 03:44 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,320
Post Thanks: 43
Thanked 584 Times in 579 Posts
Default

I would ask this question in the BES section of this Forum. I never see any spam or other filtered email on my BB. The Outlook 2007 does have a filter/file for Spam and it goes there.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 11-25-2009, 03:52 PM   #3 (permalink)
New Member
 
Join Date: Apr 2009
Model: 8100
PIN: N/A
Carrier: att
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks, I'll try that section.

Outlook is fine, the iPhone is fine, one IMAP account I have pointing in also works OK. Just seems like the inbox on the device wants to show me everything.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.