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dsburchett 11-26-2009 11:40 AM

Sync with Outlook - Contact error
I've had a BB 8300 for about a year now. Always synced up to my work computer and never had a lick of trouble until a month ago. My address book stop syncing the data. I can sync everything else but the address book.

aiharkness 11-26-2009 12:03 PM

Wirelessly posted (8820)

Look at contacts in outlook in the view that shows in a spreadsheed format of rows and columns. Look for empty rows, or any type of oddity that stands out. Delete empty rows and edit as needed, then sync.

If you still have trouble, the other possibility is that contacts database on the device is corrupted. One thing to try is to use the advanced feature of the desktop manager backup utility to clear it, then re-sync.

Also look at the log viewable from desktop manager for clues.

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