BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 11-26-2009, 11:40 AM   #1 (permalink)
New Member
Join Date: Nov 2009
Model: 8300
Carrier: Verizon
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Sync with Outlook - Contact error

Please Login to Remove!

I've had a BB 8300 for about a year now. Always synced up to my work computer and never had a lick of trouble until a month ago. My address book stop syncing the data. I can sync everything else but the address book.
Old 11-26-2009, 12:03 PM   #2 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,020
Post Thanks: 29
Thanked 540 Times in 524 Posts

Wirelessly posted (8820)

Look at contacts in outlook in the view that shows in a spreadsheed format of rows and columns. Look for empty rows, or any type of oddity that stands out. Delete empty rows and edit as needed, then sync.

If you still have trouble, the other possibility is that contacts database on the device is corrupted. One thing to try is to use the advanced feature of the desktop manager backup utility to clear it, then re-sync.

Also look at the log viewable from desktop manager for clues.
- Ira

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.