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Old 11-27-2009, 08:10 PM   #1 (permalink)
CSO
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Default Verizon/BIS resend service bks?

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Dad is with Verizon, when I access his BIS/internet account, I don't see where I can initiate a resend of the service books. Where do I do this?

Amazing> found the answer, clicked on "help" and there was the button for send service books. Is this location new? Or different for Verizon vs. ATT

Last edited by CSO : 11-27-2009 at 08:12 PM.
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Old 11-27-2009, 08:13 PM   #2 (permalink)
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Yep. It's under "Help". This was changed with the 2.7 or 2.8 update of BIS.
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Old 01-29-2010, 03:48 PM   #3 (permalink)
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When selling to Microsoft customers, do as Microsoft does.
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