BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-28-2009, 07:17 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2007
Location: New Hampshire
Model: 9650
OS: 6.0.0.524
PIN: N/A
Carrier: VERIZON
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Different Outlook "Profiles" and DM

Please Login to Remove!

I have been successfuly running Desktop Manager 4.2.2.12 and Outlook 2002 for several years now on my desktop computer, with one email account. All I do now is plug my phone into the USB, open DM and it automatically updates Outlook (I don't even have to "open" the Outlook application).

However, the desktop is failing, and I have installed Outllook 2007 on my laptop. Outlook 2007 will allow me to create different "profiles" for different email accounts, but I'm not sure how DM 4.2.2.12 will work with the different Profiles. According to the Outlook instructions, after you open Outlook, you have to select which Profile you want to use. As stated above, DM has worked great with the one email account, bit how will DM recognize and handle the different Profiles? Thanks in advance for any assistance!
Offline  
Old 11-28-2009, 07:37 AM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,729
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

I don't think you are going to be able to use that old DM with the new Outlook. Upgrade to the newst version of DM (v. 5.0.1). When you install, you'll be promplted to choose a profile.

If you just use Outlook, with just one profile, I expect the only choice you'll see when DM prompts your for profile is Outlook.


See http://blackberryfaq.com/index.php/I...00_for_syncing.
__________________
- Ira

Last edited by aiharkness : 11-28-2009 at 07:39 AM.
Offline  
Old 11-28-2009, 08:12 AM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2007
Location: New Hampshire
Model: 9650
OS: 6.0.0.524
PIN: N/A
Carrier: VERIZON
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default DM and BB OS

aiharkness, thanks very much. But can I use DM 5.0.1 and a different OS (v4.2.2.196) on my 8830 BB?
Offline  
Old 11-28-2009, 08:15 AM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,729
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Doesn't matter.


By the way, when you install the new DM, if you select the option to check for updates, it will notify you that there is an update for the device software. You will, if you desire, be able to upgrade the OS from desktop manager. No need to manually find, download and install the OS sofware as before. FYI.
__________________
- Ira
Offline  
Old 11-28-2009, 08:18 AM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2007
Location: New Hampshire
Model: 9650
OS: 6.0.0.524
PIN: N/A
Carrier: VERIZON
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default DM update

Again, thanks very much! Where do I find the DM upgrade..is the upgrade software at the Blackberry site, or at Verizon, or somewhere else. I'm a novice at this, sorry for the naiive questions.
Offline  
Old 11-28-2009, 08:22 AM   #6 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,729
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

BlackBerry - BlackBerry Desktop Software - BlackBerry Software at BlackBerry.com
__________________
- Ira
Offline  
Old 11-28-2009, 08:29 AM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2007
Location: New Hampshire
Model: 9650
OS: 6.0.0.524
PIN: N/A
Carrier: VERIZON
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Terrific, Thanks!

The title says itall! I'll load it today on the laptop. Thanks again!
Offline  
Old 11-28-2009, 08:52 AM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2007
Location: New Hampshire
Model: 9650
OS: 6.0.0.524
PIN: N/A
Carrier: VERIZON
Posts: 98
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Actually, one last question

As I originally said, all I do now is plug my phone into the USB, open DM and it automatically updates Outlook 2002 (I don't even have to "open" the Outlook application). With DM 5.0 and Outlook 2007 running multiple profiles...when I plug my phone in, and start DM 5.0, will I have to open Outlook also, to make sure DM has access to the different profiles? Or will DM 5.0 be able to access the different profiles automatically, without first opening Outlook?
Offline  
Old 11-28-2009, 09:00 AM   #9 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,729
Post Thanks: 15
Thanked 500 Times in 487 Posts
Default

Wirelessly posted (8820)

You will not have to open Outlook.

One thing you may notice is DM 4.2 will run minimized in the systme tray and the accept/reject dialog boxes will come up on your desktop. If you encrypt your backups, you won't see the dialog box for your password when DM 5.0.1 is minimized in the system tray (but the windows prompt for file location does open on the desktop).


EDIT: The accept/reject dialog boxes do appear on the desktop when DM 5.0.1 is minimized. It is only the password prompt for encrypted backup that stays hidden if DM is minimized in the system tray. But if you forget, and then open DM onto the desktop, the password prompt is there.
__________________
- Ira

Last edited by aiharkness : 11-28-2009 at 09:12 AM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.