12-06-2009, 08:27 AM
Talking BlackBerry Encyclopedia
Join Date: Nov 2009
Location: East of Cleveland, OH
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| | "Active Profile" no longer an option after picking a ringtone?
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(Originally posted in the "Tour" forum but no answers, so...)
I specified a ringtone for a contact's SMS messages but now I don't need to have their message alerts sound different than any one else's. I want to reset their message alert to be the same generic one I use for all others, based on whatever custom profile I'm using (work vs. home...work is non-offensive and home has Cartman cussing, lol), but I can't get their ringtone setting back to "Active Profile" now that I've changed it to something else. How do I get "Active Profile" back as a setting for a ringtone or alert?
Do I need to delete the contact and re-enter them as a new contact? Anyone? Bueller?