Originally Posted by JoshAdams8
I have no idea if this means the phone is still connected to the BES or not, as i bought it through a shop, who had received it through a sale. I have no idea which company/BES it was attached too.
This is why you have to return it. If it's still associated with the old BES account, you won't be able to set up your own account until it's no longer associated with that BES. Just removing the IT Policy doesn't to that. Send it back immediately.