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RyanT92 12-06-2009 12:55 PM

Please Help Me Anyone
 
Hi there , i brought a black 7230 and when i put my o2 sim card in the phone , all it tells me is "Data Connection Refused" how did i stop this saying that , it is not letting me make calls or texts either

thanks again

Ryan

NJBlackBerry 12-06-2009 01:01 PM

Is your BlackBerry unlocked? Check in BlackBerry FAQ - BlackBerryFAQ for details on how to check.

RyanT92 12-06-2009 01:06 PM

No my Blackberry is Locked To o2 , Which is the network i am on

thanks again

NJBlackBerry 12-06-2009 01:08 PM

If you don't have a BlackBerry Data Plan on your account (or whatever O2 calls it) you'll get the Data Connection Refused.

Your BlackBerry (assuming it was previously owned) may have an "IT Policy" on it prohibiting voice/SMS. There are thread (and FAQ) on how to Remove the IT Policy.

RyanT92 12-06-2009 02:02 PM

How Do i do that ?

RyanT92 12-06-2009 02:10 PM

i have tried to do that , and nothing happend

heellllppppp

NJBlackBerry 12-06-2009 02:11 PM

To get a BlackBerry Data Plan, call you carrier.

To remove an IT Policy, start here -> Remove IT Policy - BlackBerryFAQ

RyanT92 12-06-2009 02:22 PM

How Do I Restore Factory Settings ?

NJBlackBerry 12-06-2009 02:33 PM

The 7230 is very old and doesn't have a reset to factory option.

Did you follow the thread on how to remove an IT Policy?

RyanT92 12-06-2009 02:36 PM

yes , nothing happend , it wont let me go on the internet or make calls messages etc etc , nothing

NJBlackBerry 12-06-2009 02:39 PM

Where did you obtain this BlackBerry. You may want to contact the seller.

You will not be able to get onto the Internet until you get a BlackBerry Data Plan.


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