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Old 12-08-2009, 10:10 AM   #1 (permalink)
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Default Gmail BB Problem

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I have both standard email and Gmail on my BB 8900

When I want to delete a standard email from my BB I get choice of deleting it from "Mailbox & Handheld" or just "Handheld".

At the moment there seems to be no choice for Gmail messages, and so they are being deleted from both my BB and my PC (inbox and folders), when I just want to remove them from the BB.

Any ideas how I can resolve this problem please?

Thanks
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Old 12-08-2009, 10:13 AM   #2 (permalink)
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Did you pull your battery?
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Old 12-08-2009, 10:18 AM   #3 (permalink)
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Quote:
Originally Posted by TTsoldier View Post
Did you pull your battery?
Sorry, I'm not sure what you mean?

In case I've not been clear, all I want to do is delete the gmail messages from my BB (after I've read them, I don't want to lose them completely), however they're currently also being deleted when I check my gmail account via my pc at home.
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Old 12-08-2009, 10:43 AM   #4 (permalink)
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In Messages:

Go to Options->Email Reconciliation
Make sure you select your gmail account under Message Services
Then change Delete On to whatever you want
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Old 12-08-2009, 01:38 PM   #5 (permalink)
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Quote:
Originally Posted by takeshi View Post
In Messages:

Go to Options->Email Reconciliation
Make sure you select your gmail account under Message Services
Then change Delete On to whatever you want
Got messages - options - email reconciliation okay

Where do I find "Message Services" though?

Thanks
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Old 12-10-2009, 01:05 AM   #6 (permalink)
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Quote:
Originally Posted by bones8100 View Post
Got messages - options - email reconciliation okay

Where do I find "Message Services" though?

Thanks
Once you get into Email Reconciliation, there are four items listed. The first one is Message Services. Select the email account to the one you want to be able to change the delete choice.
The next item is Delete On: choose Prompt.
The next item is Wireless Reconcile, turn on.
The last item is On Conflicts: your choice on that one.
Hit the back button, click save. Now you should get a choice when you delete a message for that account.
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