Originally Posted by penguin3107
Set up the Helpdesk email address as a BIS account on the handheld.
As long as you didn't set the Service Exclusivity IT Policy to force outbound messages through BES, then you should be able to do what you want to do.
OK, colour me stupid, but can you set up a second email account on a BB?
The BB's in question have accounts on the BES, how would I go about setting up a second account?