12-17-2009, 04:22 PM
Join Date: Dec 2009
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| | head scratcher - BB receives mail only with Outlook open
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I've got a user with a BB 8520. I set her up with two accounts, one is Yahoo which works fine, the other is for work. The work account is set up in Outlook as POP3/SMTP, set to leave messages on the server always. I set up this account and the Yahoo account on the BIS web page for her wireless provider.
Now the punchline. If her Outlook is closed, her BB does not get emails from the work account. As soon as she opens it, the emails start coming to her BB.
Does this make sense to anyone at all? I can't think of any reason this would happen.
Any pointers are welcome...