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Old 12-19-2009, 02:31 AM   #1 (permalink)
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Exclamation Desktop Manager Installation Issues

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Hello everyone...

I've been trying to find some resolution to this issue. I've read every tutorial online on how to completely remove Desktop manager to install it properly...It crashed during the first install for some reason, and now it skips to "Installation was interrupted" I've tried every step on all the guides I could find.

Does anyone have a list of what registry files it creates, and folders it modifies, anything that can help me get it to install properly?

Thanks in Advance!
Old 12-19-2009, 05:22 AM   #2 (permalink)
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I'm assuming from what you say that you found the sticky here at the top of one of the forums on how to do a clean uninstall. Is that correct?

The next thing I would try is using the windows installer cleanup utility that you can download from microsoft. Use that and remove anything with roxio or that is related to desktop manager. Just an idea. I haven't been there in your spot, but that's what I'd try.
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Old 12-19-2009, 03:14 PM   #3 (permalink)
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I had an issue with a version of Roxio installed before I attempted to install DM. It looked like I already had the software installed but not the Roxio linked to DM and i would get errors. Installing DM without the Roxio worked. Once installed I was able to download the version with Roxio and it seemed to integrate after that. Sometimes removing an application is like trying to remove ants from the lawn, links and other parts there all over the place.
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Old 12-20-2009, 08:51 AM   #4 (permalink)
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On some systems you need to manually install four DLLs, I had this problem myself:

How to fix Desktop Manager Error 1904 - BlackBerry Forums at
BB 8830, OS, DM, Bell Canada BIS, Windows XP-SP3
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