Diehard BlackBerry users often compare BlackBerry Messenger to a potent drug. And just like a drug, coming down from a BBM high can be rough -- so rough, in fact, that RIM's claiming that a couple recent releases are responsible for "an unanticipated database issue" that stone-cold knocked out data service for many of the world's subscribers yesterday. Folks using versions 184.108.40.206 and .56 are being strongly advised to upgrade to 220.127.116.11 immediately, but in the meantime, Waterloo says its systems are back to normal while apologizing "for any inconvenience to customers." With three major outages now under BlackBerry's belt in the past month, faith in the rock-solid stability of its infrastructure is fading rapidly -- but then again, it gives you a great excuse to be off IM for a few hours and talk to live humans, doesn't it?
From: BlackBerry Network Administrator
Subject: BlackBerry Messenger Software v18.104.22.168 Update Available
Sent: Dec 23, 2009 12:49 PM
A new version of BlackBerry® Messenger software is now available. If you are currently running version 22.214.171.124 or 126.96.36.199 of BlackBerry Messenger, please upgrade to version 188.8.131.52 as soon as possible. This version addresses issues with versions 184.108.40.206 and 220.127.116.11.
To download the most current version of BlackBerry Messenger software, please visit BlackBerry Messenger and follow the on-screen instructions. Please note that the software update is available free of charge, however downloading and using applications over the wireless network may incur data usage charges depending on your service plan. Please check with your airtime service provider for information about service costs. If you have any questions about this update, please visit BlackBerry - Support for BlackBerry Messenger for BlackBerry smartphones.
__________________ The difference between stupidity and genius is that genius has its limits. When you take things for granted, the things you are granted, get taken. Even a mosquito doesn't get a pat on the back until it starts to work. Too many people miss the silver lining because they're expecting gold. [BES 5.0.3 / GroupWise 2012 HP2]