BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 12-31-2009, 03:55 AM   #1 (permalink)
New Member
Join Date: Dec 2009
Model: Tour
Carrier: Verizon
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Tour sync deleted all calendar items on Outlook

Please Login to Remove!

I've been able to sync my calendar with Outlook on my laptop with no problems for months, then suddenly, my last sync prompt said it was going to delete everything on the Outlook calendar. First, I was worried, so I rejected the sync, but the next time I tried to sync, it happened again. This time, I archived my calendar and synced. So my Outlook calendar was completely deleted by BB desktop manager except for the holidays. I changed the configuration to sync from BB to Outlook only and also checked the default service settings, etc... everything that was posted here before, but still nothing. Now, when I try to sync, it skips Calendar altogether, even if I add new items to the BB. Fortunately, all the appointments on the BB are still there.

Doesn't make sense. Outlook is now blank, and BB has a full calendar, but apparently, BB desk manager thinks they are synced already.

Contacts, memos, etc are unaffected. I only use the USB cable to sync.

Anyone have any idea how I can get the two to sync correctly?
Old 12-31-2009, 06:18 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,834
Post Thanks: 47
Thanked 652 Times in 639 Posts

I would guess an option on one of them is wrong. Try setting both back to default.
Make sure to backup before trying.
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Old 12-31-2009, 07:40 PM   #3 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,868
Post Thanks: 18
Thanked 521 Times in 505 Posts

Wirelessly posted

dr, did you get it figured out? What about tsac's suggestion?

I'm guessing your default calendar (CICAL) in default services in options got changed. Outlook only sync's with the default calendar, and I'm wondering if that default calendar is empty, and that's how Outlook calendar got wiped out. And I think when you look at calendar on the blackberry you have show all calendars selected, or the old default calendar selected.
- Ira
Old 12-31-2009, 07:50 PM   #4 (permalink)
BBF Moderator
akosnitzky's Avatar
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
Carrier: Verizon BIS
Posts: 14,484
Post Thanks: 6
Thanked 7 Times in 7 Posts

Make sure to do an export to outlook just in case you lose it on both ends
Follow @akosnitzky on Twitter

Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.