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-   -   SIM and Phone ID not updating on Blackberry Manager 4.1.6.22 (http://www.blackberryforums.com/general-blackberry-discussion/215470-sim-phone-id-not-updating-blackberry-manager-4-1-6-22-a.html)

clutters 01-02-2010 04:52 PM

SIM and Phone ID not updating on Blackberry Manager 4.1.6.22
 
Hi I wonder if anyone can help.
On Blackberry Manager we have a number of SIM and Phone ID information missing to particular users although on the handset the SIM and phone information is populated, I have also deleted the desktop Sync and resent the services books to that handset with no change.. does anyone know a fix to populate the ID fields on Blackberry Manager?

We have 600 end users on 2 BES servers 4.1.7.17 (current version)
Blackberry Manager 4.1.6.22(current version)

Stew

tsac 01-02-2010 10:01 PM

You should ask this in the Admin forum.

BES Admin Corner - BlackBerryForums.com : Your Number One BlackBerry Community


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