BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 01-02-2010, 05:52 PM   #1 (permalink)
New Member
Join Date: Jan 2010
Model: 8310
Carrier: Vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation SIM and Phone ID not updating on Blackberry Manager

Please Login to Remove!

Hi I wonder if anyone can help.
On Blackberry Manager we have a number of SIM and Phone ID information missing to particular users although on the handset the SIM and phone information is populated, I have also deleted the desktop Sync and resent the services books to that handset with no change.. does anyone know a fix to populate the ID fields on Blackberry Manager?

We have 600 end users on 2 BES servers (current version)
Blackberry Manager version)

Old 01-02-2010, 11:01 PM   #2 (permalink)
BlackBerry Mensa
tsac's Avatar
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,904
Post Thanks: 49
Thanked 666 Times in 652 Posts

You should ask this in the Admin forum.

BES Admin Corner - : Your Number One BlackBerry Community
If someone helps, tell them by clicking the Thanks button

9810 BES
Z10 on BES
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.