One of our user Blackberry is having stupid kind of a problem. Let me tell you about this complex issue in detail.
On last Saturday the user complained that his device OS has crashed. I inspected his device and found that Soon after the
main screen the device halted to error 523.
I rebooted the device twice, but to no avail. I then tried to format the device using JL_Commander.
Atlast I had to reinstall the OS using the device software. The device was working quite fine without the SIM. As soon as the
user inserted the SIM the OS started to tease him again. He rebooted it and the OS restarted many times before the OS
started. When he inserted the SIM and turned the radio ON. The device started to search the network, but couldn't find. Now I
had to re-install the core OS. This time we are confronted with another strange problem; the OS crashes as soon as we insert the SIM.
My colleague re-installed the core OS and without inserting the SIM; as soon as we turned the radio and wifi on. The OS crashed again. Now when we hard reboot it the device starts with JVM Error 102. I am really frustrated with this device.
I Googled for such a carcinogenic device, but no one has confronted with such a stupid problem. This could become a case study for RIM.
I am holding my forehead, waiting for Helppppppppppppppppp !
Thanks in anticipation.