BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-05-2010, 06:17 PM   #1 (permalink)
New Member
 
Join Date: Jan 2010
Model: 9700
PIN: N/A
Carrier: Movistar
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Lost messenger

Please Login to Remove!

In moving from my old bb to my new one and using the device manager app to transfer all data, I lost the bb messenger app and the contacts for the app did not transfer to new bb
Offline  
Old 01-05-2010, 08:19 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,300
Post Thanks: 43
Thanked 580 Times in 575 Posts
Default

Did you do a backup before doing the change? you can reload messenger form the RIM web site but you will need the contacts from a backup or if none exists you have to rebuild them.
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 01-05-2010, 08:31 PM   #3 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,300
Post Thanks: 43
Thanked 580 Times in 575 Posts
Default

Did you read my reply in your other post?
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Old 01-06-2010, 01:47 AM   #4 (permalink)
New Member
 
Join Date: Jan 2010
Model: 9700
PIN: N/A
Carrier: Movistar
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes I read it. I guess I performed a backup but I do not know hoy to download it. Dont how to get it from bb.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.