BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 01-05-2010, 10:43 PM   #1 (permalink)
New Member
 
Join Date: Jan 2010
Model: 9700
PIN: N/A
Carrier: smartone-vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Desktop Connection Error

Please Login to Remove!

Just picked up my new Bold 9700. Installed the latest desktop 5.0.1. I have successfully connected it once and transfer all data from my old Bold to this new one.
However this morning, when I connect my 9700, once I plugged in, the desktop manager crashed immediately (" Runtime Error!" Progeam c:....... This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information)
Then the "Blackberry Desktop Manager has encountreed a problem and needs to be close" screen came out.
However, if I connected my old Bold, it works perfect.
I have already uninstalled and reinstalled the desktop manager, it is all the same. Can anyone out there help?
Apprecaited.
Offline  
Old 01-06-2010, 10:35 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,632
Post Thanks: 89
Thanked 818 Times in 787 Posts
Default

There are many reasons for the error including a conflict with some application on your PC. Unless you have some idea which one it will be difficult to find. Did you load Roxio with the DM. There are some indication it can cause your issue. .

Any additional detail might help us with the problem determination.
__________________
If someone helps, tell them by clicking the Thanks button


Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Hand Glove Vintage Mannequin General Porcelain Sz 8 HH Trenton NJ Dec. 15, 1971
$55.0
Hand Glove Vintage Mannequin General Porcelain Sz 8 HH Trenton NJ Dec. 15, 1971 pictureVintage Cast Iron Barbwire Stretcher Dated Dec 6 1885 ~ Unknown Manufacturer
$19.99
Vintage Cast Iron Barbwire Stretcher Dated Dec 6 1885 ~ Unknown Manufacturer pictureVintage Digital DEC M3106 Line SYNC MUX Board
$29.99
Vintage Digital DEC M3106 Line SYNC MUX Board pictureAshcroft Paper Tester, Pat. Dec. 31,1912, Vintage, Antique
$49.0
Ashcroft Paper Tester, Pat. Dec. 31,1912, Vintage, Antique pictureDated DEC 1910: LARGE Vintage Brass Pressure Gauge By ASHCROFT, Steampunk Part
$39.99
Dated DEC 1910: LARGE  Vintage Brass Pressure Gauge By ASHCROFT, Steampunk Part picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.