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Old 01-08-2010, 03:58 PM   #1 (permalink)
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Default getting replacement phone to connect with enterprise

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I have a replaced Tour. With have the Blackberry software on our Exchange server and it allows for 1 subscriber. How can we change it from the damaged phone to the replaced phone? We tried deleting the old and starting over, but it get stuck in the initialization process.

What should we do?
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Old 01-09-2010, 08:59 AM   #2 (permalink)
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You need to search the BES Admin section for this answer. 1 user seems low.
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