01-08-2010, 08:07 PM
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| | bought a Blackberry on ebay....having trouble activating
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I bought a used 8330 off ebay, and tried doing a memory wipe in Security Setting panel, and everything is wiped clean but the phone still retains the old phone number from the previous owner. When I try to activate the phone, I get an error that activation failed, and its leading me to suspect that it is trying to activate the phone on the old number that is stored in memory.
I already paid a $39 activation fee, which apparently is non-refundable if the activation fails. My provider says they cannot guarantee that the activation will be successful. They say sometimes Blackberry's have difficulty activating, and since I didn't buy through them. But I am wondering if its just a simple solution of clearing this old phone number from memory to get a successful activation.