Hello all just sent a video from my computer to my Bold 9700 and it won't play do I have to change the format mp4 . can anyone advise me what I need to do. Thankyou.
How did you send it?
What format is it currently in?
It is in Mp4 format and the exact message reads-the video portion of the media being played uses an unsupported format.
used usb to move file 50.3 MB
The video was taken using a samsung st550 12mp camera and the sound plays but no picture.
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