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Old 01-10-2010, 09:52 AM   #1 (permalink)
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Hello all just sent a video from my computer to my Bold 9700 and it won't play do I have to change the format mp4 . can anyone advise me what I need to do. Thankyou.
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Old 01-10-2010, 10:59 AM   #2 (permalink)
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How did you send it?
What format is it currently in?
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Old 01-11-2010, 01:07 PM   #3 (permalink)
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It is in Mp4 format and the exact message reads-the video portion of the media being played uses an unsupported format.
used usb to move file 50.3 MB
The video was taken using a samsung st550 12mp camera and the sound plays but no picture.

Last edited by bignose38 : 01-11-2010 at 01:30 PM.
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