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Old 01-12-2010, 07:27 AM   #1 (permalink)
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Join Date: Jan 2010
Model: 9000
Carrier: Turkcell
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Post Domain-Email problem with BB Bold

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I bought a BB Bold one month ago and I have a problem with my company (domain) email address. I can receive every emails and I can answer/reply all emails with my BB. But when I try to forward an email from my company email on my BB to my collegues company email address (which is the same domain email address), then it will be rejected and I will receive this message:

Info for administrators:

Server creating:

[email address]
[] #<[] #5.0.0 smtp; 5.1.0 - Unknown address error 550-'5.7.1 Sender ID (PRA) Not Permitted' (delivery attempts: 0)> #SMTP#

Unique message head info:

Received: from srsout003.bisx.produk.on.blackberry (HELO ([]) by
with ESMTP; 16 Dec 2009 13:10:14 +0000
Received: from bda109.bisx.produk.on.blackberry (bda109.bisx.produk.on.blackberry [])
by (8.13.7 TEAMON/8.13.7) with ESMTP id nBGCilhQ028010
for [email address]; Wed, 16 Dec 2009 13:10:12 GMT
X-rim-org-msg-ref-id: 248012682
Message-ID: <>
Content-Transfer-Encoding: base64
Reply-To: <>
X-Priority: Normal
Sensitivity: Normal
Importance: Normal
Subject: H
To: <>
From: <>
Date: Wed, 16 Dec 2009 13:09:44 +0000
Content-Type: text/plain; charset="utf-8"
MIME-Version: 1.0

The Turkish operator Turkcell are always me directing to SRS and SPF topics, but no real technical solution. Has someone the same experience and a solution for this problem?

Please help.

Thanks in advance.


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