BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 02-02-2010, 10:16 AM   #1 (permalink)
New Member
Join Date: Feb 2010
Model: 8330
Carrier: Sprint
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Red X issue

Please Login to Remove!

I ama first time poster so hopefully I will put enough information in this question.
I am the Balckberry support for our company. We currently have several users who are having issues synching their blackberry calendar with our Exchange Server for Outlook. When they try to send meeting requests through the calendar on the blackberry, they get a red X and the email back. Also, if they update something in the Calendar, it never synchs with Outlook. They both can go into Outlook and create the meetings and the contacts and it synchs no probelm with the blackberrry. Also, from the blackberry, they both can send and receive email, and PIM messages just fine. The particular user I am woorking with is on a ATT Curve 8310, but the pther users are on Sprint and verizon, so it can't be carrier specific.. I have wiped the device and reactivated and also removed him from the server and did a re add but still gets the same error with trying to use the calendar from the Blackberry. I do know that a lot of patches were applied to our Exchange server this weekend, and I am going to email our network guys as well, so this may have something to do with it.
Has anyone seen this issue and/or know a possible solution? Thanks for any help.
Old 02-02-2010, 10:19 AM   #2 (permalink)
New Member
jsconyers's Avatar
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,100
Post Thanks: 152
Thanked 152 Times in 125 Posts

When you open the message with the red X, what does it show next to status?

And welcome to the forums.
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Old 02-02-2010, 10:19 AM   #3 (permalink)
Kid Tested. Mom Approved.
Raptor464's Avatar
Join Date: Aug 2008
Location: Northwest Indiana
Model: 9700
PIN: eapple under the sea
Carrier: T-mobile USA
Posts: 3,126
Post Thanks: 0
Thanked 12 Times in 2 Posts

This question would be better answered in our BES related sub-forum.
BlackBerry 9700: OS FLASH WHITE
The BlackBerry Zone VIP
Follow me on Twitter:

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.