BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 02-02-2010, 10:43 AM   #1 (permalink)
New Member
 
Join Date: Jan 2010
Model: 9000
PIN: N/A
Carrier: Orange
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help switching devices

Please Login to Remove!

I've just got my hands on my Bold 9700 and am trying to switch all the data from my 9000 using the Desktop Manager and Device Switch Wizard.

All the data backs up from the 9000 and then I get stuck...do I plug in the new device at the same time or do I unplug the 9000 and then plug in the new 9700? I have tried both ways but although it tries to connect I then get this message:

A fatal error has occureed while updating your device’s software. Please try again.

Anyone know what I am doing wrong?
Offline  
Old 02-03-2010, 09:29 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,544
Post Thanks: 81
Thanked 810 Times in 779 Posts
Default

Try this from RIM also make sure the 3rd party apps are compatible. That can cause issues.

View Document Id
__________________
If someone helps, tell them by clicking the Thanks buttonî


9810 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

GW Instruments MacADIOS - Vintage Mac Lab Interface 411
$199.0
GW Instruments MacADIOS - Vintage Mac Lab Interface 411 pictureLot of 18 Sets (36 Speakers) Apple VINTAGE Pro Speakers M6531 iMac Power Mac G4
$49.99
Lot of 18 Sets (36 Speakers) Apple VINTAGE Pro Speakers M6531 iMac Power Mac G4 pictureVINTAGE VELOCETTE MAC MOV GTP KTS MSS FRONT FENDER MUDGUARD STEEL REPRODUCTION@
$172.99
VINTAGE VELOCETTE MAC MOV GTP KTS MSS FRONT FENDER MUDGUARD STEEL REPRODUCTION@ pictureVINTAGE VELOCETTE MAC MOV GTP KTS MSS REAR FENDER MUDGUARD STEEL REPRODUCTION@gt
$259.99
VINTAGE VELOCETTE MAC MOV GTP KTS MSS REAR FENDER MUDGUARD STEEL REPRODUCTION@gt pictureMac Tools 1-1/4" combination wrench. Vintage
$25.0
Mac Tools 1-1/4






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.