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Old 02-06-2010, 11:16 AM   #1 (permalink)
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Default BB 9630 sync problem

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The first time I connect my BB 9630 to my PC, "Connected - BlackBerry Desktop Manager" displays at the top of the Decktop Manager page, and I can sync the BB with the PC just fine. When I disconnect the BB from the PC, the display changes to "Disconnected - BlackBerry Desktop Manager," as would be expected. However, when I reconnect the BB to the PC, the display remains "Disconnected....." and I cannot sync. I have to restart my PC to regain the "Connected....." display, and achieve sync.

Any ideas?
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Old 02-06-2010, 01:05 PM   #2 (permalink)
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What happens if you close Desktop Manager, connect the BB, and start it? Does it remain disconnected or is it recognized then?
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Old 02-06-2010, 01:10 PM   #3 (permalink)
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What version of DM are you running?

How is DM configured for connecting and syncing?
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Old 02-06-2010, 08:24 PM   #4 (permalink)
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Quote:
Originally Posted by djm2 View Post
What happens if you close Desktop Manager, connect the BB, and start it? Does it remain disconnected or is it recognized then?
I have done what you asked, and have also have left the BB connected and closed/restarted the Desktop Manager to no avail. I have also reloaded the 5.0.1 s/w. Thanks for your response.
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Old 02-06-2010, 08:30 PM   #5 (permalink)
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Quote:
Originally Posted by Dubdub View Post
What version of DM are you running?

How is DM configured for connecting and syncing?
I'm running 5.0.1 I unloaded and reloaded it today to no avail. I have the Desktop Manager configured for USB sync, and am using the recommended default folder for storing configuration data. Is that what what you meant concerning the DM congifuration? Thanks for your reply.
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