BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 02-06-2010, 11:16 AM   #1 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9630
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BB 9630 sync problem

Please Login to Remove!

The first time I connect my BB 9630 to my PC, "Connected - BlackBerry Desktop Manager" displays at the top of the Decktop Manager page, and I can sync the BB with the PC just fine. When I disconnect the BB from the PC, the display changes to "Disconnected - BlackBerry Desktop Manager," as would be expected. However, when I reconnect the BB to the PC, the display remains "Disconnected....." and I cannot sync. I have to restart my PC to regain the "Connected....." display, and achieve sync.

Any ideas?
Offline  
Old 02-06-2010, 01:05 PM   #2 (permalink)
BlackBerry Master
 
djm2's Avatar
 
Join Date: Jul 2007
Model: 9780
PIN: N/A
Carrier: T-Mobile
Posts: 4,659
Post Thanks: 37
Thanked 15 Times in 15 Posts
Default

What happens if you close Desktop Manager, connect the BB, and start it? Does it remain disconnected or is it recognized then?
Offline  
Old 02-06-2010, 01:10 PM   #3 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App6+
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,038
Post Thanks: 52
Thanked 777 Times in 737 Posts
Default

What version of DM are you running?

How is DM configured for connecting and syncing?
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 02-06-2010, 08:24 PM   #4 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9630
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by djm2 View Post
What happens if you close Desktop Manager, connect the BB, and start it? Does it remain disconnected or is it recognized then?
I have done what you asked, and have also have left the BB connected and closed/restarted the Desktop Manager to no avail. I have also reloaded the 5.0.1 s/w. Thanks for your response.
Offline  
Old 02-06-2010, 08:30 PM   #5 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9630
PIN: N/A
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Dubdub View Post
What version of DM are you running?

How is DM configured for connecting and syncing?
I'm running 5.0.1 I unloaded and reloaded it today to no avail. I have the Desktop Manager configured for USB sync, and am using the recommended default folder for storing configuration data. Is that what what you meant concerning the DM congifuration? Thanks for your reply.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

VVX 600 16-Line VoIP Phone +90d Wrnty; Refurbished in Polycom Box 2200-44600-025
$219.0
VVX 600 16-Line VoIP Phone +90d Wrnty; Refurbished in Polycom Box 2200-44600-025 pictureLot of 6 Polycom SoundPoint IP 550 SIP VOIP HD Voice Phone No stands / Handsets
$89.99
Lot of 6 Polycom SoundPoint IP 550 SIP VOIP HD Voice Phone No stands / Handsets pictureLot of 4 - Cisco 7940 IP VOIP Phones CP 7940 CP7940 CP-7940G
$87.99
Lot of 4 - Cisco 7940 IP VOIP Phones CP 7940 CP7940 CP-7940G pictureMitel 5324 Dual Mode Backlit LCD Display VoIP Business Phone 50005664
$17.0
Mitel 5324 Dual Mode Backlit LCD Display VoIP Business Phone 50005664 pictureAvaya 9620C IP VoIP Charcoal Office Business Telephone w/ Base Stand 700461205
$24.99
Avaya 9620C IP VoIP Charcoal Office Business Telephone w/ Base Stand 700461205 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.