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Old 02-07-2010, 11:09 AM   #1 (permalink)
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i gave my friend my phone but didnt know what she was doing. She tried to guess my password but didnt succeed so it now says 'Enter 'Blackberry' to continue'. Problem is my 'y' button doesnt work so now i cant unlock it! Any suggestions on getting it unlocked?
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Old 02-07-2010, 12:20 PM   #2 (permalink)
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IF 'Y" doesn't work and it is needed, there might not be a solution. Did it get wet or was it dropped? Or any other reason why the key wouldn't work?
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Old 02-08-2010, 12:32 AM   #3 (permalink)
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Believe it or not, i actually had the exact same problem at one point. I was given an old blackberry curve from a friend that was moving which i intended to wipe and reset for my personal use as a backup phone, only the phone had a password. I decided i was just going to type the password in wrong a million times to wipe it (which ended up working) but the Y key was also a little screwed up. I ended up getting it to work though. Anyway...

If you have all of your information backed up on your computer, just wipe the blackberry via typing in the password wrong and reload the thing. Also, this is the exact reason why i let nobody touch my phone
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Old 02-08-2010, 10:31 AM   #4 (permalink)
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When you type in "blackberry" the device will wipe itself, not unlock. That's what happens when you enter the wrong password 10 times in a row. Sure hope you backed up recently, because what's on the BlackBerry is gone.
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Old 02-08-2010, 10:57 PM   #5 (permalink)
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Strange, my 8900's Y key acts up sometimes also. Sometimes fails to type and sometime double-Ys. My ALT key is finicky also. Never wet.
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