Originally Posted by MikeDaGeek
I too am having this problem ... seemed to work better under the 3.x version
Currently using 4.x version on both handheld and BES
The messages I am filing are getting filed into .pst folders outside of the exchange server that I am not sync'ing on the device (they are >GB in size)
We were having the problem of messages remaining in the inbox on the BB after they had been filed to personal folders within Outlook. The problem was solved by upgrading the PST (Personal Folder file) to Outlook 2003 format. Actually, a new PST file was created in Outlook 2003 and existing messages/sub-folders were transferred to the new personal folder file (be sure to specify Outlook 2003 format when creating the new PST file). Then this new Personal folder file was selected as the Personal Folder set to use in the BB Desktop Manager.
It seems the cause of the problem was using pre-Outlook 2003 personal folders with Outlook 2003 and Blackberry Desktop Manager 4.0.
I've see this same problem discussed in other threads without a solution. Hope this helps out some of you.