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Old 12-16-2005, 11:39 PM   #1 (permalink)
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Default Lanlogic Screws Hundreds Of Users

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Hosted Exchange provider "Lanlogic" had a server fail this week leaving 600+ users without email. It's now THREE DAYS latter, and the server has *still* not been restored.

It appears the initial outage was compounded by lack of a recovery plan and general incompetence. Instead of recovering from backups (which they may not even have?) they chose to try and repair a corrupted database. In the process they put the sever back on-line (bad idea) before they had restored data which wiped the users cached content in Outlook.

If you're looking for a hosted provider, I would not recommend Lanlogic.
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Old 12-17-2005, 01:08 AM   #2 (permalink)
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Thats why I love ExchangeMyMail.com

If you are looking for a COMPETENT, truly professional hosted BES service, you will absolutely love the service and expertise and immediate response and care the folks over there give. I have zero to gain from saying this, other than I am a fan and customer of theirs (they have no affiliate program either, so I get zero dollars from telling you I use them). Look them up, they are a great company, great service, great rates.
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Old 04-15-2006, 12:04 AM   #3 (permalink)
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Quote:
Originally Posted by genesislogic
Thats why I love ExchangeMyMail.com

If you are looking for a COMPETENT, truly professional hosted BES service, you will absolutely love the service and expertise and immediate response and care the folks over there give.
Thanks for this... I need someone!
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Old 04-15-2006, 12:08 AM   #4 (permalink)
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Try www.link2exchange.com.
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Old 04-15-2006, 05:19 AM   #5 (permalink)
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I've spoken to them and I'm considering their service. Do you have direct experience with them? Are you a user of their service?
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Old 04-15-2006, 05:52 AM   #6 (permalink)
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I'm a link2exchange customer. I've been with them for about a year, and they do good work. If you're a MAC user, they can deal with Entourage+wireless sync with your MAC.
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Old 04-15-2006, 10:12 AM   #7 (permalink)
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I have ExchangeMyMail and have been extremely happy with them. I've heard good things about Link2Exchange as well.
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Old 04-15-2006, 12:28 PM   #8 (permalink)
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Quote:
Originally Posted by snotty54
I've spoken to them and I'm considering their service. Do you have direct experience with them? Are you a user of their service?
I have been with ExchangeMyMail and Link2Exchange. I stuck with Link2Exchane for 2 reasons: they helped me get my Mac to sync when EMM would not, and they have 24hr phone tech support, and EMM does not.
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