02-12-2010, 12:05 PM
Join Date: Nov 2009
Location: British Columbia
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I had a crazy call yesterday. Some guy who's not a customer called in to cancellations and that's how I got him. He demanded to know my position, I explained it to him, and then he asked:
"What is the best BlackBerry you have?"
I said the Bold 9700 was one of the best we had right now, it was also the newest.
He asked me if it had wifi, I said yes.
And then he pretty much called me a liar and said that he lives in the U.S. and that T-Mobile had told him the Bold 9700 having wifi is exclusive to them, and them alone. I said maybe in the US it is, but not in Canada, and he said I was wrong and that they had world exclusivity because of a private contract with RIM and blah blah blah.
Then he hung up.
What the heck is he talking about?