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Old 02-19-2010, 08:12 AM   #1 (permalink)
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ok, so i have an 8100, and its pissing me off, because whenever i plug it in anywhere, all that shows up is a white screen with a little picture thats crossed out and it says 507 unter it
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Old 02-19-2010, 08:14 AM   #2 (permalink)
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Wirelessly posted (White and Nerdy)

You need to reload you OS
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Old 02-19-2010, 08:16 AM   #3 (permalink)
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how do i do that?
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Old 02-19-2010, 08:17 AM   #4 (permalink)
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Quote:
Instructions for installing OS
1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

The process takes about 45 minutes to an hour depending on how much data you have to backup and restore during the process. Once it's done loading the new OS it will reboot (it may do this twice during the entire process.) You will see a white screen with an hourglass for up to 20 minutes at a time while the DM says "waiting for initialization."
If, for some reason, you end up with a white screen with small icons and the number 507, simply connect to the PC again and run Loader.exe again and it should load the OS to the device.
Good luck!
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Old 02-19-2010, 08:19 AM   #5 (permalink)
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ok thanks. do you know where i could find the os file?
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Old 02-19-2010, 08:20 AM   #6 (permalink)
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https://www.blackberry.com/Downloads...E4F82F9F00E7D4
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Old 02-19-2010, 08:23 AM   #7 (permalink)
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thanks, but which one do i get? there are 7 different ones
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Old 02-19-2010, 08:25 AM   #8 (permalink)
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*twitches*

Get the first....one....
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Old 02-19-2010, 08:26 AM   #9 (permalink)
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haha sorry if im pissing you off, i just wanna do it correctly thanks so much for all your help
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Old 02-19-2010, 08:30 AM   #10 (permalink)
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Haha. It's cool. I'm just playing. Post back if you need help!
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Old 02-19-2010, 08:33 AM   #11 (permalink)
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thanks man its working so far
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Old 02-19-2010, 08:50 AM   #12 (permalink)
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Just out of curiousity, where did you get the 8100? And how did it get the JVM 507?
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Old 02-19-2010, 08:57 AM   #13 (permalink)
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its not even mine...a friend gave it to me cause ususally (emphisis on usually) im pretty good on phones, but i was stumped
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Old 02-19-2010, 09:01 AM   #14 (permalink)
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The reason I ask is because we get A LOT of people that find BlackBerrys, most times they're locked, then they enter the password too many times incorrectly, and the device is stuck like yours. Then they come here looking for help.

Seeing as you're a new user and this is your first post, it seems a little suspicious. If it is indeed your friend's phone, then best of luck to you. If it is not you friend's phone, (I doubt you would tell us) I would recommend doing the right thing and returning it to its rightful owner.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 02-19-2010, 09:06 AM   #15 (permalink)
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haha i see why you would think that but no its not stolen or enything like that
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Old 02-20-2010, 02:57 PM   #16 (permalink)
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ok so i did what ttsoldier said to do and now nothing happenes at all but the red light blinks in the corner...
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