BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-22-2010, 11:33 AM   #1 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9520
PIN: N/A
Carrier: vodafone
Posts: 13
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default Internet/data usage

Please Login to Remove!

Hi,
I am new to the Blackberry and I need to ask a question.... so here goes!
I have a BB storm and my package includes 600 minutes, unlimied text and 500mb of internet use.
I have just recieved my first itemised bill and it includes data usage which is fine BUT most of the usage is when im in bed like 2.30 in the morning, I made a point of NOT using the internet on my phone last Friday and on my bill its all listed as using similar to this....(Fri Feb 19 05:30 BLACKBERRY 54.153 Kb ) and it goes on with various times from 2.30am right through till night, but I know I havent been using it, I stopped all facebook and e mail activity so I wasnt getting alerts but still I am being charged, not much I know but it all adds up..... The other thing that drew my attention to it was I have my phone set to wake me up at 5.30am and even thats got data usage.
Thanks
Fingers crossed somebody can help

Belinda
Offline  
Old 02-22-2010, 12:11 PM   #2 (permalink)
Appleinator
 
Dubdub's Avatar
 
Join Date: Nov 2005
Location: New Hampshire
Model: App5
OS: AJBR549
PIN: Ask
Carrier: ATT & Verizon
Posts: 20,034
Post Thanks: 54
Thanked 782 Times in 742 Posts
Default

How did you stop Facebook and other data intensive apps? You need to close them down, not just exit out.

BTW, 54 K is not very much data.
__________________
-->>BB FAQ

-->>Stinsonddog's Tip Site!

-->>Twitter


If someone helps, tell them by clicking the Thanks button.!!
Offline  
Old 02-22-2010, 12:30 PM   #3 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9520
PIN: N/A
Carrier: vodafone
Posts: 13
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

I did close them down via my e mail address on my blackberry, I stopped my e mail thats connected to facebook, then on facebook itself I stopped all alerts ( I hope I did it right lol) Im not getting any alerts now anyway, I know its not alot but its bugging me that I should be using data when Im asleep lol
Offline  
Old 02-22-2010, 12:46 PM   #4 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

The Alarm showing the same time data usage shows is just a coincidence. You can use the Alarm without a SIM card, it doesn't require data.

Was your Browser on a web page when you weren't using it. Maybe the page it was on refreshes periodically and that's why you see those charges.

What you can do is turn Data Services off before you go to sleep. This will ensure you that no data is being used whilst you sleep.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 02-22-2010, 01:11 PM   #5 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9520
PIN: N/A
Carrier: vodafone
Posts: 13
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Thanks jsconyers, I will give it a go....
Offline  
Old 02-23-2010, 06:17 PM   #6 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9700
PIN: N/A
Carrier: Vodafone UK
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Belinda, your price plan kinda tells me you are in the UK, yes?

What intrigues me about your post is that you say you are being charged for the data, that shouldn't happen. The 500MB is just a guide, it doesn't mean using 550MB should mean you're in charging territory. If you give data a vigorous spanking month after month, then Voda will snivel and whine a bit, but not stick on extra charges. If you are paying above your priceplan for data you should call 191 and demand reimbursement.

On the other hand, if you're not paying real money for the data usage you mention then just forget it. Just as the phone periodically communicates with the network as a matter of routine, the same thing happens with the BB servers to inform BIS you're switched on and available.

BTW, you know you don't need the phone switched on for the alarm to work?
__________________
In Scotland: 2157A1D6
Offline  
Old 02-23-2010, 06:52 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Nov 2008
Model: 9630
PIN: N/A
Carrier: Verizon
Posts: 252
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Different question but relevant. Wouldn't the time sync to network trigger some useage?
Offline  
Old 02-23-2010, 07:25 PM   #8 (permalink)
CrackBerry Addict
 
nb_mitch's Avatar
 
Join Date: Jul 2005
Location: Bentonville, Arkansas
Model: 8310
Carrier: AT&T
Posts: 678
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I use the auto on/off to turn off my BB at night between 11pm and 7am. That will stop your "usage". If you want to use the alarm, you just need to make sure the "auto-on" time is before the alarm time.

When you exit an application, you need to "CLOSE" it, not just exit it.

If all else fails, pull the battery, it will shut down everything
__________________
Mitch
8310 / New Beetle / 2006 Triumph Daytona 675 / Give Kids the World
Me @ GKTW on my D675
Offline  
Old 02-23-2010, 07:34 PM   #9 (permalink)
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,071
Post Thanks: 139
Thanked 140 Times in 121 Posts
Default

Actually, you don't need to set the Auto-on time before the alarm goes off. The Alarm will turn the device on regardless.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 02-24-2010, 06:22 AM   #10 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9520
PIN: N/A
Carrier: vodafone
Posts: 13
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Thanks for all your replies

jsconyers, I turned off my data services off but as my vodafone bill info is very slow to update with the usage cost I cant tell yet if its stopped, but will let you know, hopefully tomorrow, I turned the data services off on Monday night so in theory I shouldnt have any data usage . Your right too about your phone not having to be on when you use the alarm, it just turns on automatically

Thanks again for all your advise

Belinda
xx

Last edited by Belinda : 02-24-2010 at 06:24 AM.
Offline  
Old 02-25-2010, 01:40 AM   #11 (permalink)
New Member
 
Join Date: Feb 2010
Model: 9520
PIN: N/A
Carrier: vodafone
Posts: 13
Post Thanks: 1
Thanked 0 Times in 0 Posts
Default

Good morning!!
Just posting an update on my data usage...
I checked this morning on my online vodafone account and after turning my data services off as you recommended, my phone is clean of them pesky data usage kb's
Thanks again everyone!!

Belinda
xx
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.