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Old 02-23-2010, 01:03 PM   #1 (permalink)
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Default Emails deleted from Outlook \ Owa are not deleting from handset

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Hi

I have setup user's Outlook email on Blackberry using the built in OWA email service (under Email Settings not BES) .


He is getting emails ok . When he deletes an email from his handset, it will delete the same message from his outlook , which is great.


However , if he deletes and email from his outlook 2003 or OWA client , it does not delete the email from his handset, even after reconcilation.


The Reconciliation settings on the handset are:

Delete on: Mailbox and Handheld ,

Wireless Reconcile: On,

On Conflicts: Mailbox Wins.


How do I get emails deleted from Outlook to delete on handset also?


FYI, This is not the only user with this problem.


Thanks for your help
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Old 02-23-2010, 02:29 PM   #2 (permalink)
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That's a BES thing right now. When RIM updates BIS to v.3 (sometime soon) this capability might be added. Reconciliation is only for BES and does nothing on BIS.
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Old 02-23-2010, 05:30 PM   #3 (permalink)
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Hi, thanks for clarifying that.

Are there any apps available that can fully sync outlook mailbox emails without using BES?

thanks
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Old 02-23-2010, 05:53 PM   #4 (permalink)
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Only a hosted BES solution like ExchangeMyMail or Link2Exchange. At least for now, that is. RIM is showing more and more BES-style love to us BIS users, but it's coming pretty slowly.
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