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Old 02-24-2010, 11:59 AM   #1 (permalink)
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Default Tried to wipe and install the OS but failed. Need help!

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I used the JL to wipe the OS (I think) and now the screen has "Reload Software 507". I followed the instruction of "How do I wipe the BlackBerry using Jl Cmder?" but the device did not connect to the DM, the DM could not identify the device. How can I do? When I connected my BB, the red light appeared for only a few second then went out, it made me believe it did not connect to the DM. I really need someone can help me on this issue to make my BB to work again. Much appreciated!
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Old 02-24-2010, 12:02 PM   #2 (permalink)
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Welcome to the forums.

Follow these steps:

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ
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Old 02-24-2010, 12:07 PM   #3 (permalink)
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Thank you. It looks the steps will work. I will try it soon! Thank you very much!
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