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Old 02-24-2010, 01:05 PM   #1 (permalink)
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i backup my BBGroupe before updates when i try restore the BBGroupe the BIS ACCOUNT DATA in grey coloured i cant restore it why this happen ?? and how i fix my problemmmmmmmmmmmmmmmmm to restore my BBGruope
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Old 02-25-2010, 07:57 AM   #2 (permalink)
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where is the help guysssssss
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Old 02-25-2010, 08:02 AM   #3 (permalink)
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I don't know what you mean by "BIS ACCOUNT DATA in grey coloured"... where is the BIS account data?

Are you using Backup/Restore > Advanced?

Details help. Otherwise, your thread will likely sit here another day.
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Old 02-25-2010, 08:22 AM   #4 (permalink)
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yes i,m using Backup/Restore > Advanced?
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Old 02-25-2010, 08:24 AM   #5 (permalink)
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Details help. Otherwise, your thread will likely sit here another day.
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Old 02-25-2010, 08:30 AM   #6 (permalink)
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sir i backup my BB Groups using Backup/Restore > Advanced before i upgrade my OS then after fone is upgraded i try restore ipd file which has my BB Groups i cant restore the BIS ACCOUT DATA coz its in gred colored same as disabled why i dont know

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Old 02-25-2010, 09:14 AM   #7 (permalink)
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Is your device on a personal BIS account or a corporate BES account?
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Old 02-25-2010, 11:15 AM   #8 (permalink)
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my device is personal BIS account
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