BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-24-2010, 04:17 PM   #1 (permalink)
New Member
 
Join Date: Feb 2009
Model: 8330
PIN: N/A
Carrier: Verizon
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Question Old and new messages not together

Please Login to Remove!

Hey guys,

I had an issue where an OWA email account was no longer able to receive mail from any Exchange mailserver. I contacted Verizon support, who recommended I do a full backup, and then remove and readd the account on the BIS site. I did this, and saw that I had lost all my messages. No biggie, I thought, I'll just restore the unit from the backup I just made. Now I have all my old messages in the account's folder, but my new messages only show up in the Messages folder! This wouldn't be so bad except that I have four very voluminous email accounts that must be kept seperate on my device or I'll go mad.

How can I get the old and new messages synchronized again in the same folder? I was thinking that maybe if I use the redirector to throw in my messages from my Outlook that could restore the old data, but would I be able to switch the account back to using BIS afterwards?

Thanks for any insights!
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.