02-24-2010, 03:17 PM
Join Date: Feb 2009
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| | Old and new messages not together
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I had an issue where an OWA email account was no longer able to receive mail from any Exchange mailserver. I contacted Verizon support, who recommended I do a full backup, and then remove and readd the account on the BIS site. I did this, and saw that I had lost all my messages. No biggie, I thought, I'll just restore the unit from the backup I just made. Now I have all my old messages in the account's folder, but my new messages only show up in the Messages folder! This wouldn't be so bad except that I have four very voluminous email accounts that must be kept seperate on my device or I'll go mad.
How can I get the old and new messages synchronized again in the same folder? I was thinking that maybe if I use the redirector to throw in my messages from my Outlook that could restore the old data, but would I be able to switch the account back to using BIS afterwards?
Thanks for any insights!