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Old 02-24-2010, 07:41 PM   #1 (permalink)
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Hi guys

I've got a 9000 Bold that was ex-work stock and has always run under BES activation.

I have wiped the device to the point of JVM error and re-loaded the software from the BlackBerry site, but cannot seem to get the option to set up an internet-based email account. Everytime I go into setup, it only offers me BES option.

Anyone got any suggestions?

Thanks

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Old 02-24-2010, 07:43 PM   #2 (permalink)
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Welcome to the forums.

Do you have a BlackBerry data plan on your account?
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 02-25-2010, 03:43 AM   #3 (permalink)
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Not on the one I tried with yesterday. That thought did cross my mind. Would the provisioning of the SIM card bring that option up - I know from experience when a SIM has been dual provisioned, it sometimes causes issues on BES activation, therefore we have had to ensure the SIM was provisioned for Enterprise only to activate.

I suppose it could work the other way?
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Old 02-25-2010, 07:20 AM   #4 (permalink)
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If the SIM is provisioned for a BES data plan it will have the option for personal email addresses as well. Either BlackBerry data plan will work.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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