BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 02-28-2010, 09:44 PM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Trouble opening documents on media card

Please Login to Remove!

I am currently having an issue opening any type of document on the media card on my Blackberry, including .doc, .xls, .pdf. When I try to open the file from the file manager, I get the following message: "Please use the following format when entering a remote share: //host/share as a minimum, optionally add [/folder[/folder...]][/filename]". I can open a file if I go to Documents to go app (free) and open it there. Just can't open it from the file manager. I have backed up the media card and formated it on the blackberry and have done a reset (keyboard and batt pull). Am I missing something? Anyone have any ideas? Phone info is listed below.

T-Mobile 9700
OS: 5.0.0.330 (Original version)
BIS data plan

If any other info is needed let me know and thanks in advance.
Offline  
Old 02-28-2010, 09:47 PM   #2 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

Have you done a battery pull?
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 02-28-2010, 10:08 PM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes. I also just did another because I reset before I formatted the card.
Offline  
Old 03-01-2010, 05:51 PM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Nov 2007
Model: 9700
PIN: N/A
Carrier: T-Mobile
Posts: 22
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Has anyone ever seen this before?
Offline  
Old 03-01-2010, 06:24 PM   #5 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

I haven't may want to check to see if you running the latest OS for the 9700.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.