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Old 02-28-2010, 10:44 PM   #1 (permalink)
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Default Trouble opening documents on media card

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I am currently having an issue opening any type of document on the media card on my Blackberry, including .doc, .xls, .pdf. When I try to open the file from the file manager, I get the following message: "Please use the following format when entering a remote share: //host/share as a minimum, optionally add [/folder[/folder...]][/filename]". I can open a file if I go to Documents to go app (free) and open it there. Just can't open it from the file manager. I have backed up the media card and formated it on the blackberry and have done a reset (keyboard and batt pull). Am I missing something? Anyone have any ideas? Phone info is listed below.

T-Mobile 9700
OS: 5.0.0.330 (Original version)
BIS data plan

If any other info is needed let me know and thanks in advance.
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Old 02-28-2010, 10:47 PM   #2 (permalink)
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Have you done a battery pull?
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Old 02-28-2010, 11:08 PM   #3 (permalink)
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Yes. I also just did another because I reset before I formatted the card.
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Old 03-01-2010, 06:51 PM   #4 (permalink)
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Has anyone ever seen this before?
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Old 03-01-2010, 07:24 PM   #5 (permalink)
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I haven't may want to check to see if you running the latest OS for the 9700.
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